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The UK Customer Loyalty Scheme Explained

The Loyalty scheme we operate is very simple and automatic, there no vouchers or codes required at the checkout to redeem! Your level of discount is automatically calculated based on the order value as shown in the table below iand is shown in the Basket and the Checkout pages. The discount offer is applied to every order you place with us every time you to choose to shop with us! We believe we have the most generous Loyalty Rewards system available in the Online Lingerie sector, but if you find another Online Lingerie business that provides the equal to this scheme then we will happily send you a item for free! This scheme provides discounts at the checkout every time you order with us time and time again, so there are no vouchers that need to be redeemed, so it is nice and simple!. The more you shop then the more you can save. Your also save money by selecting a 'Mix and Match' selection from our '3 for the price of 2' offers.  Please note: This loyalty scheme can be changed at any time without notice.

Order ValueThresholds (excl. shipping)Loyalty Discount Amount Applied
Spend £225+ Get £25 off
Spend £125+ and less than £225 Get £10 off
Spend £75+ and less than £125 Get £5 off
Spend £50+ and less than £75 Get £3 off

Customer Loyalty rewards program explained

The customer loyalty program operates on the basis of the value of your order and the purchase threshold levels as set out in the table above each purchase you make is recorded and acrued under your Account details.

Promotion codes and special offers

You may also be in possession of a special promotional or voucher code which can also be redeemed at the point of checkout, so please remember enter the promotion code in the appropriate field which is marked 'Promo/Voucher' code then just click on the 'USE CODE" button during the checkout and the system will then deduct the value of this code from your order by the value of the offer, e.g.5%, 10% off etc.

Loyalty Discount terms and conditions

As a general rule you cannot combine / redeem both a promotional voucher code and your automatic Loyalty Reward discount together at the same time.

Save 25% on your next purchase with our 'Introduce a friend scheme'

You need to have bought from us at least once before, then if you refer a friend to Ennia Fashion Lingerie and they spend £100 or more with us then you will receive a single 25% off discount reward voucher for your use against any purchase of any product on our website. This voucher will be emailed to you and also assigned to your user account. We will also issue you with a discount voucher for every friend you refer, so multiple referrals, means multiple discount vouchers saving you money on each purchase! Please Note: Each 25% discount voucher issued lasts for 3 months.

How does it work ?

All you need to do is let us know via email the full name of the person you are recommending together with the suburb/town/city where they live and then put the words 'ENNIA FRIEND' in the subject of your email, then as soon your friend makes a purchase from us based on the above criteria we will email you to let you know that the 25% discount voucher has been set up for you. This voucher will automatically show up at the stage of checkout where you will need to click on the 'redeem me' button and this will adjust the value of your order accordingly. Please email us with the refer a friend details at: customercare@ennialingerie.com or if you have any queries at all on the above please email us and we will respond within 24 hours or sooner if possible. Please note the person being referred cannot have the same billing/delivery address as that of the Referrer, i.e. Wife/Partner etc.

 

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