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Credit / Debit Card Processing

We operate the 256-bit EV SSL with an advanced encrypted security system which applies for all online payment transactions and this operates in a highly secure environment, you will see a padlock logo in your Browser page and this is normally located at the top of the Browser bar which will be green on most Browsers. In addition we also use the Comodo secure system and they verify our webiste for high levels of security and compliance, you can click to verify on the logo at the bottom of every page on our website and this ensures full security encryption during your shopping experience with us.  This EV/SSL certificate provides a  is the highest level of security that one can obtain.

Our website is compatible with all current Web Browsers, Smart-Phones, Ipads and Tablets. Please note that we use extensive manual and automatic procedures relating to the control and elimination of credit card fraud. Customers are advised that we record all IP addresses on our orders database and that these are only referred to in the event of any credit card fraud that may have taken place. We reserve the right to verify the billing address of the card being used and we may contact the cardholder directly to do this. We may also ask for further evidence of identification such as a faxed copy of both sides of the credit card and/or your driving licence. We also use an address verification system against the order placed and therefore PO Box numbers used for a billing address are likely to be rejected.

Please note: we do not have the ability to store or retain on our system or database any details of your payment card data that you have usedon our website or database.

Payment Methods / Options

Our payments options include PayPal, and all recognised Credit/Debit cards including American Express on a worldwide basis. In the UK we are also able to offer  the 'Amazon Pay' option which is a fast and easy option to pay with no need to enter in any card data as that is utilised from your Amazon account securely, For the sake of clarification these are the credit/debit card options  we offer: American Express, JCB, Visa, MasterCard, Maestro, Switch, Visa Electron, Delta, Solo.

You can also pay using one of our most popular payment methods, using the PayPal system, this option is shown as a selection on the checkout page of our website. In the UK we also provide 'Amazon Pay' on the GB side of our website only, this is fast and easy.  You also 'Login with Amazon'. this feature allows any existing Amazon account customer to use their standard Amazon account details which integrates with an auto pick up of their billing and shipping address, plus you can then easily charge the standard credit card which is stored at Amazon UK, (we do not know any details of this as the Amazon payment system is totally out of our control or knowledge), this makes the whole checkout process very fast, easy and seamless for the Consumer.  The system records the sale processed on our website through Amazon UK and the dispatch of your order takes place via the www.amazon.co.uk website.  Should you have any queries then please contact us.

If your uncomfortable we can take credit/debit card payments via the Phone: so please refer to our Contact Us page. A personal cheque (this requires 7 days to clear), or a bankers draft cheque are other options. Should you have any other queries then please email us at customercare@ennialingerie.com

Please note, due to the nature of our secure payment system, your credit card is authorized at the point of sale. Your card will then be billed within 5 days of authorisation. The name that will be shown on your credit card statement when you Shop Online with us will be: - EFD Ltd (Ennia).

 

Keeping Safe Online

Expert advice for everyone

If you have used the internet, you have probably had the experience of unwanted emails or intrusive popup adverts. You might have suffered a virus attack or been the victim of online fraud.

This is why HM Government and leading businesses have worked together to create Get Safe Online, www.getsafeonline.org This website will help individuals and small businesses protect themselves against internet threats such as viruses, spam, spyware and online fraud.

Get Safe Online contains nearly 100 articles including advice for small business owners and parents. It has been written for normal people not computer geeks.

The team behind the site includes HM Government, BT, Dell, eBay, HSBC, Lloyds TSB, MessageLabs, Microsoft, the National Hi-Tech Crime Unit, securetrading and Yell.com

 

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