Fine European Lingerie & an Extensive range of Hosiery & Shapewear


FAQ's

Payment Methods / Options?


We operate the 256-bit S.S.L. encrypted security system for all on line payment transactions and this operates in a completely secure environment, you will see a padlock logo in your Browser page and this is normally located at the top of the Browser bar. In addition we also use the Geotrust secure system, you can click to verify on the logo at the bottom of every page on our website and this ensures full security encryption during your shopping experience with us.

Our website is compatible with all current Web Browsers, Smart-Phones, Ipads and Tablets. Please note that we use extensive manual and automatic procedures relating to the control and elimination of credit card fraud. Customers are advised that we record all IP addresses on our orders database and that these are only referred to in the event of any credit card fraud that may have taken place. We reserve the right to verify the billing address of the card being used and we may contact the cardholder directly to do this. We may also ask for further evidence of identification such as a faxed copy of both sides of the credit card and/or your driving licence. We also use an address verification system against the order placed and therefore PO Box numbers used for a billing address are likely to be rejected.

Please note: we do not have the ability to store or retain on our system or database any details of your payment card data that you have used.

 

Payment Methods / Options?

In the UK, we are prod to offer more checkout payment types and options for the Consumer than any other Lingerie website in the UK, we offer a wide variety of payment schemes / options to meet our Customers needs and requirements, we take all major credit cards or debit cards and we accept the following types of cards:- American Express, JCB, Visa, MasterCard, Maestro, Switch, Visa Electron, Delta, Solo.

You can also pay using one of our most popular payment methods, using the PayPal system, this option is shown as a selection on the checkout page of our website.
We are also very pleased to announce that from mid December 2012 and on the GB side of our website only, we are able to offer a simple and secure checkout by using the 'Checkout By Amazon' system which allows any existing Amazon account customer to use their standard Amazon account details which integrates with an auto pick up of their billing and shipping address, plus you can then easily charge the standard credit card which is stored at Amazon UK, (we do not know any details of this as the Amazon payment system is totally out of our control or knowledge), this makes the whole checkout process very fast, easy and seamless for the Consumer.  The system records the sale processed on our website through Amazon UK and the dispatch of your order takes place via the www.amazon.co.uk website.  Should you have any queries then please contact us.

If your uncomfortable with any of are payment methods then we suggest you use a recently introduced additional payment facility whereby you can redeem a pre purchased Ukash voucher which can be bought from a vast number of retail outlets across the UK and the world.  This service is very popular in mainland Europe.

Finally, we have another option for paying and this is that we can now provide our Customers with the recently introduced payment system known as the Sofort 'Bank to Bank' online transfer system allowing Customers to pay for their order via a 'banking transfer' funds system directly from their own UK bank account into our UK bank account, this system is very popular in Germany, France, Spain and Italy.

Alternatively, we can also take credit card payments via the Phone: so please refer to our Contact Us page. A personal cheque (this requires 7 days to clear), or a bankers draft cheque are other options. Should you have any other queries then please email us at customercare@ennialingerie.com

Please note, due to the nature of our secure payment system, your credit card is authorized at the point of sale. Your card will then be billed within 5 days of authorisation. The name that will be shown on your credit card statement when you Shop Online with us will be: - Euro Lingerie Fashions (Ennia).

 

Keeping Safe Online

Expert advice for everyone

If you have used the internet, you have probably had the experience of unwanted emails or intrusive popup adverts. You might have suffered a virus attack or been the victim of online fraud.

This is why HM Government and leading businesses have worked together to create Get Safe Online, www.getsafeonline.org This website will help individuals and small businesses protect themselves against internet threats such as viruses, spam, spyware and online fraud.

Get Safe Online contains nearly 100 articles including advice for small business owners and parents. It has been written for normal people not computer geeks.

The team behind the site includes HM Government, BT, Dell, eBay, HSBC, Lloyds TSB, MessageLabs, Microsoft, the National Hi-Tech Crime Unit, securetrading and Yell.com

 

NEWSLETTER SUBSCRIBE OPTION


New Arrivals, Offers and much more

Discounts available with every order!

Why choose Ennia Fashion Lingerie?

YOUR TOTAL SATISFACTION IS OUR TOTAL GUARANTEE

Free & Low Cost Shipping options for all EU Member countries
Generous Loyalty Reward Voucher issued on Dispatch of Order!
European made Lingerie at its very Best.