Delivery Methods and Shipping Options:
We deliver parcels worldwide from our UK and Australian depots, if your order contains in-stock items then these are processed the same day of order and are dispatched within 12/24 hours or less, pre-order items require anywhere from 3 to 21 business days prior to shipment as these items are brought in directly from the respective European Manufacturer. Axami and PariPari Brands have a 3 to 5 day wait before dispatch can take place and the Gracya Brand (only certain Bridal items) is between 14-28 days.
Cost of Shipping - We provide a free shipping option and in addition the lowest costs possible with a variety of low cost shipping options for all of our Customers
Speed of service - We ship your Order in the majority of cases from the date/time of order placement either on the same day (if ordered before 12 noon) or within a 12/24 hours window. Contact us if you have any queries regardiung time frames etc
Delivery times Estimates - This is very much dependent on the freight / service method selected at checkout. DPD, DHL parcel Couriers are often the fastest service to use if time is a factor. However the majority of all of our orders are sent via the mail/postal system. The following provides estimates for delivery times are from the day of dispatch
Should you wish to see the pricing detail for your region then please see our Shipping Options and Rates by clicking on the highlighted link..We also offer a Fee shipping service but this option does not offer insurance or provide any tracking capability.
Parcel Arrival Time Guidelines - Dependent on Shipping type chosen at Checkout.
- UK Orders take between 1 & 3 w/days depending on the shipping type selected
- European Orders take 2 to 5 w/days via an air mail service and 1 to 2 days if a DPD service is selected
- USA Orders take between 5 to 8 w/days if using an air mail postal service this can be reduced to 2 to 3 days if DHL/UPS is selected at the checkout
- Australian/NZ Orders take 2 to 8 w/days via air mail service
- Far East Orders take 5 to 8 w/days (faster if DHL/UPS is selected)
- Middle East Orders 5 to 8 w/days (faster if DHL/UPS is selected)
- Other Destinations Orders take 5-10 w/days via airmail, please contact us if you wish to upgrade to a fast DHL/UPS service
We use a variety of methods and depending on the shipping method that ahs been selected at the checkout, we use these providers for the shipment of all orders:-
• Royal Mail UK Domestic and Worldwide Services
• Australia Post (Within Australia)
• DHL Domestic and Worldwide Services
• UPS Domestic and Worldwide Services
• DPD UK Domestic and Europe
We also deliver to PO Boxes across the Globe and also to 24 hour Parcel Lockers.
Discreet Shipping is always used, there are no markings on the outside of the box to indicate in any way what is on the inside!
With our discreet shpping our parcels are sent without invoice priced paperwork as we prefer to email the details. All we supply inside the box is an Ennia Fashion "Thank You" card inside.