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Customer Testimonials

Ennia Lingerie Customer Testimonials

Shown below un-edited emails we have received from some of our customers. 

Please note: This page is no longer updated as all of our reviews are now managed by an external company (feefo) who collect all reviews with our customers directly and they are therefore Independently collected, checked and verified,

This whole process is now managed by Feefo who provide an independent customer review service. Therefore for more up to date reviews, which will show you the feedback we receive regarding the level of service we provide together with the level of satisfaction with our products that we provide then please click on this link.  Ennia Fashion - Feefo Reviews

 

PRE-FEEFO TESTIMONIALS

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 Items Arrived very quickly as described, quality exceptional and just what I wanted. Would definitely use again and recommend to friends. Katherine, Lewes, UK, May 2010

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 Very helpful assistance provided. Delivery was prompt and the underwear I received was of a very high standard. The free postage option was a very good idea too. I will most certainly be shopping here again!!Claire, Lancing, West Sussex, UK, June 2011. 

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 I have been purchasing from Roger ENNIA since the beginning of the year when we moved back to Laos. I saw their web site just before I left the first time & was extremely impressed just with the site, products & the way they were modelled on the girls, very tastefully.  Since January 2007 I now have the most comfortable & beautifully made Lingerie I've ever seen. Honestly I have seen nothing like it in the Australian Lingerie shops. Compared to Ennia they're all pretty boring looking, none of the elaborate embroidery & not to mention Ennia will help with sizing if necessary & make a Bra to fit you. Sometimes just off the shelf don't fit correctly.

All my Ennia Bras & matching panty's fit perfectly ,in fact you hardly notice you have the bra on it is so well made & comfortable, & that is very important, nothing worse than pulling & yanking at your bra all day because it moves out of place.

I now have 11 matching sets & love every one of them. It's getting to the point of not knowing what to pick for the day, but I just match it up with what I'm wearing. No Problem. My Husband loves the Anna Lingerie as well. His favourite is the Aphrodite. I will keep buying Ennia, how do you stop I don't know? It's far too beautiful. There's already 3 others I'd like, & I will get.

Customer service is outstanding Roger & the team make you feel special & that every order is a special one. 10 out of 10 for Roger & the team.

In fact if it's a women reading this have a look yourself & if it's a man do something special for your Lady & buy her something. If you need help Roger & his team are right there to help. Go on do YOURSELF a favour. I'm glad I did.

Kind Regards Megan Symonds
Posted : 1 Aug 2009
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Hello Roger and sales team,

I'm really impressed with the service. You have gone out of your way to supply me with alternatives and I'm really happy with the results! I'm really pleased with your customer service,( and take it from me, that's a real complement because I come from a top brand fashion-retail management background, and customer service is my speciality)!! Unfortunately, in today's current climate, good customer service has largely gone out of the window as many companies have now grown so large that they are completely out of touch with their customers altogether. My new undies arrived in excellent time, (I also placed an order with La Senza on Tuesday of this week and I know through experience that I won't get those till the middle of next week)! Keep up the good work, you'll be getting more of my custom and I'll have no hesitation in recommending you to friends and family!!

Regards
Rowena

PS. The undies are beautiful!!
Rye, East Sussex, UK

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Hello Again Roger and Caroline


I've had the pleasure of wearing my "Tanya" bra on the weekend and was quite impressed. So much so, that I'm wondering if you have the Joanna available in my size (16C) in the half padded bra, then I will have the set of Joanna as well. Trevor and I think that we'll stick with Ennia for my underwear. Your service and your product is exceptional.

Marion, Mount Gambier, South Australia

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Wowww Roger I'm somewhat speechless (well almost) but quite sincerely huge thanks to you both, your right in that we will revisit you again as both Marion and I believe you folks offer superb lingerie. You're most likely blessed in there's not a lot of competition for quality and classy lingerie, for what we have noticed is there's an awful lot of rubbish out there. Marion has told me on numerous occasions that the Ennia product is extremely comfortable to wear as well as being incredibly sexy, this collectively adds up to complete customer satisfaction, it's impressive.
Trevor, Mount Gambier, South Australia

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Hello Roger

I was considerably spoilt yesterday when Trevor gave me my beautiful Ennia Lingerie for my birthday. I understand that you and your partner went to great lengths to secure the delivery and I would like you to know that it was very much appreciated.

Thank you so much for your efforts.

Kindest Regards
Marion
Marion, Mount Gambier, South Australia

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Hi Roger and all at Ennia,

Came across your web site by chance one evening a few months ago. Decided to make a purchase. I was delighted by the quality and fit having never used Ennia before. Have since bought several outfits all of which were beautiful. Would highly recommend this company for their service, quality and delivery.

Kind regards
Penny (UK), August 2007

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Hi Caroline


Thank you for the query. Louise was very happy with her lingerie and the free gift (many brownie points were scored). The items were of excellent quality.

many regards
Terry. (Sydney, Australia)

Dear Roger,

We received the Anjie set in Champagne set on Monday August 12 without any hassles. The new set and Ennia Customer Service are simply amazing! We are really happy we found your company on the web!

Thank you,
Konstantin (Honolulu, USA)

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Dear Roger,

Thanks so much with the help of sizing this next order. I just couldn't help myself. I also wanted to try the Leavers Lace for myself. Also congrats on the web site it shows the lingerie in the best possible way & also the models are just lovely. I don't know how anyone could look but not buy from Ennia Lingerie.

Very Kind Regards
Megan (Australia, now living in Laos)

Hi Roger,
I received the items and I really like them. They are very beautiful and are much more detailed then the undergarments you find here. You can tell the lace is good quality. Both the bras and panties fit good. I noticed that there is more lace on the panties and covers a bit more then other ones I have. The boxes are a nice touch, it feels like a present. Over all I am very happy with my purchase and I have to say your company and you as a representative for them have gone out of your way to make me feel welcome as a new customer. I am glad I found your company on the web. Are there any plans to expand in stores in the states? I think your product would sell better if you try them, see the quality to understand the price.

Thank you again for your help. I look forward to receiving my second package this week.
Marina (USA)

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Dear Caroline,

Sorry I haven't responded to your e-mail earlier, but I have been away on Xmas leave until today. The order arrived in time for Christmas � and more importantly my wife thought they were beautiful.

Many thanks for the great service
Guy (United Kingdom)

Dear Team

Just wanted to say thank you for my latest order, just received. The lingerie is quite beautiful, I've not seen anything like it in the shops. It is also a very good fit. I'm looking forward to receiving the rest of my order this week.

Many thanks again. Keep up the good work!
Elizabeth (United Kingdom)

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Dear Roger,

I received the last order in record time! That is why I ordered more. I love your store!
Wendy (New York, USA)

Dear Roger,

Thanks for the update. The bra has arrived here this morning and should be OK now. Now my wife's size is assured I will be back in touch soon

for more. Many thanks for your excellent service - it's a pleasure to deal with such dedicated staff at your company.

Be in touch again soon.

Kind regards,
Peter. (United Kingdom)

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Dear Joanne,
Hello there, just a quick note to say thanks for a wonderful clean site where my hubby can buy for me, men love to make the woman in their life feel great, you help him achieve that goal. Thank you also for a wonderful range where quality and price is great. Your service is outstanding, this plus quality product will keep us coming back.

Thank you.
Jo (Australia)

Hi Joanne,
Just writing to confirm everything arrived as planned, easily in time for Carolyn's birthday.

Elegant design, superb quality and fantastic service: two very happy people here.

Thanks again,
Peter (Australia)

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Hi Roger,

The order arrived safe and well this morning and I'm more than happy with them. I am so pleased to have comfortable underwear that doesn't make me feel old! I'm also really pleased with the quality of the service you have offered. The personal touch has really been appreciated. Thanks for everything. I will be back.
Xtine (United Kingdom)

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Dear Hannah,
Just a note to let you know that I've received the remaining Grace set today. I must say that this set is just gorgeous, even much better than the pictures on the site! I'm in love. :)

Thanks!
Regards,
Suji (USA)

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Dear Roger,
These Lourdes Bra & Panties are the one of the most beautiful lingerie combinations I've ever seen or worn. Thank you so much. You will definitely be hearing from me again in the future.

I'm amazed at the colour & shimmer of the embroidery, it's just gorgeous and comfortable.

Kind Regards
Megan (Australia)

Dear Hannah,
Would like to let you know I got the goodies today! You are talking to one very happy customer.

All the sets are great, and I must agree with you that the Alexa set is absolutely stunning. And I am in love with anything with Leavers lace. =) They feel great against the skin. The sizings are good, very fitting and true to size.

You have a loyal customer in me. Can't wait for some new designs.

Regards,
Suji (USA)

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Hi
I just received your package at the office and I have to say that the lingerie looks beautiful. I have not yet tried them on but I will this weekend and let you know how they fit. If they fit well you can be sure I will order more.

Thank you so much.
LAUREN (USA)

Hi Roger,

I am writing to confirm that my friend has received her package and loves it! She says the products are very good quality.

Thanks,
Rebecca (Canada)

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