Voucher Schemes and Loyalty Offers
The 1st time discount voucher scheme explained.
1. Please note your 1st customer order minimum discount voucher offer of $20 can only be applied if your order value ireaches the right thresholds as shown in the table below.. This 1st time voucher can only be redeemed once against your 1st order with us if you are a new customer and have not shopped with us before. This offer cannot be combined with any discounts we may be advertising. You will also be eligible for an additional discount as per the table below, the maximum discount for a first time buyer is $50 which reflects a higher 1st time discount tbecuase of the higher order value.
2. You cannot combine / redeem both a promotional voucher code and your automatic sign-up reward voucher jointly together at the same time. The system only accepts one of these options so we advise you should determine which option gives you the most savings at the point of checkout.
3. We monitor on a regular basis the fair usage of the above scheme by our customers and we will provide you with any assistance or queries you have, if you have any queries then please email us at mailto:firstname.lastname@example.org
|$450.00||Spend $450.00 and get $50.00 off|
|$350.00||Spend $350.00 and get $40.00 off|
|$250.00||Spend $250.00 and get $30.00 off|
|$150.00||Spend $150.00 and get $20.00 off|
Customer Loyalty Rewards Voucher Scheme explained
The customer loyalty program operates on the basis of the value of your order and the purchase threshold levels as set out below, so each purchase you make is recorded and we send you a discount reward voucher which is issued at the time of dispatch of your order and is based on the total value of your purchase order history, each voucher lasts for 6 months so you can build up many vouchers on your account to use in the future for yourself or friends as you so wish as you earn a voucher every time you shop with us.
|Purchase Threshold||Customer Purchase History Level||Voucher Reward Discount %||Comment|
|Voucher Type 1||$60 to $150||5%||Single use only, Issued at time of dispatch to your account and lasts for 6 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!|
|Voucher Type 2||$151 to $300||8%||Single use only, Issued at time of dispatch to your account and lasts for 6 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!|
|Voucher Type 3||$301 to $500||10%||Single use only, Issued at time of dispatch to your account and lasts for 6 months, simply redeem at the checkout, a new voucher is issued each time you shop with us!|
|Voucher Type 4||$501 to $799||12%|
|Voucher Type 5||$800 and above||15%|
The '3 for the Price of 2 offer'
Customers taking advantage of the '3 for the price of 2' offer can obtain free lingerie only on the following basis. The free offer only applies to the various brands that are on offer and as explained on our 'brand offer' page. A maximum of one (1) free item will be supplied per Brand as chosen by the customer in any one order placed, if you order 3 items for each brand on offer then the cheapest one will be provided for free. Please be aware that this excludes Bra's in the count of 3.
Should you have any queries then please contact us via our contact page. We also reserve the right to change the way the scheme works, details of which will be published and updated here.
Free Gifts System Explained
The Ennia 'Free Gifts' System Explained.
We encourage all shoppers to our site to utilise our unique free gifts scheme which can be applied at the point of checkout. This is how it works, you can add a free item only from any of the shopper status levels shown below, qualification of shopper status depends on your level of spend, the higher the spend then the higher the value of the one FREE gift that is available to you, only one free gift is allowed per shop in any one 48 hour period. If you try to add a second free gift item to your shopping basket then this will remove the previous free item placed there. If you reach a Gold status and add a free item and then remove some of the priced items then this will remove the free gift and you will need to re-select another free item. Should you have any queries then please free to contact our Customer Care team.
There are 5 levels of 'shopper status' levels which all relate to the value of the contents of your shopping basket, these are as follows:-
'FREE GIFT' Qualification table based on the value of your 'Shopping Basket' at the checkout
|Shopper Spend Status||Lower AUD$||Upper AUD$||Comment|
|Bronze||$100||$159.99||Select your FREE item and 'add' to your shopping basket|
|Silver||$160.00||$249.99||Select your FREE item and 'add' to your shopping basket|
|Gold||$250.00||$349.99||Select your FREE item and 'add' to your shopping basket|
|Platinum||$350.00||$549.99||Select your FREE item and 'add' to your shopping basket|
|VIP||$550.00||$1000||Select your FREE item and 'add' to your shopping basket|
All Free gifts (including Lingerie) are non exchangeable and are only available on an order where no exchanges or credits previously having taken place.
Refer a friend scheme
Save 25% on your next purchase with our 'Introduce a friend scheme'
You need to have bought from us once before, then if you refer a friend to Ennia Lingerie and they spend $100 or more with us then you will receive a single 25% off discount reward voucher for your use against any purchase of any product on our website. This voucher will be emailed to you and also assigned to your user account. We will also issue you with a discount voucher for every friend you refer, so multiple referrals, means multiple discount vouchers saving you money on each purchase! Each 25% discount voucher issued lasts for 3 months.
How does it work ?
All you need to do is let us know via email the full name of the person you are recommending together with the suburb/town/city where they live and then put the words 'ENNIA FRIEND' in the subject of your email, then as soon your friend makes a purchase from us based on the above criteria we will email you to let you know that the 25% discount voucher has been set up for you. This voucher will automatically show up at the stage of checkout where you will need to click on the 'redeem me' button and this will adjust the value of your order accordingly. Please email us with the refer a friend details at: email@example.com or if you have any queries at all on the above please email us and we will respond within 24 hours or sooner if possible. Please note the person being referred cannot have the same billing/delivery address as that of the Referrer, i.e. Wife/Partner etc.