What countries to you deliver to

 

Ennia Frequently Asked Questions

Please click on any of the FAQ's listed here for a quick jump and answer to the question.

  1. How do I qualify for Free shipping?

  2. Which countries qualify for free shipping?

  3. How do I get my Free 1st time discount voucher?

  4. How do I earn Loyalty Rewards Vouchers?

  5. Why do I need to open an account to buy?

  6. Please show me some of your top sellers

  7. What PLUS SIZE Lingerie do you offer ?

  8. What countries do you deliver to?

  9. How do I place an order with Ennia Lingerie?

  10. What's so special about Ennia Lingerie?

  11. What's so special about Leavers lace?

  12. Where is Ennia Lingerie made?

  13. Where do all of the materials come from?

  14. What choices do you have for Bridal lingerie?

  15. A buying guide for Men

  16. All about Bras

  17. If I cannot find the right Bra size what can you do to help?

  18. Ensuring you have the right Bra size

  19. How many hooks do I need on my Bra closure?

  20. What colour Bra's should I buy?

  21. Do I really need an under wire Bra?

  22. I am an 'A' cup do I really need to wear a Bra?

  23. Why should I pay more than £15 for a Bra?

How do I qualify for Free shipping?

To qualify for free shipping all you need to do is place items in your shopping basket by Shopping Online with us to the value of £35 pounds, we will then post your package via Royal Mail, within the UK this will be by 2nd class standard post with a signed for request upon delivery.

 

Which countries qualify for Free shipping?

We provide Free shipping to the following countries : United Kingdom, Australia, United States of America and Canada (Terms and Conditions do apply)  Minimal insurance applies unless a paid option is selected at the checkout.

 

How do I get my Free 1st time discount voucher?

1st time customers receive a £10 pound discount voucher and this is created as an automatic process of registering your account details with us and is assigned to your account and last's for just 48 hours and can only be used once, a valid email address is required as we also email you confirmation of this plus your username and temporary password. You should redeem the voucher at the checkout page, simply click on the 'redeem me' button and this amount will be deducted from the total of the items that you have selected.  Please note the 1st time discount voucher is only available if you spend £50 or more with your 1st purchase.

 

How do I earn Loyalty Reward Vouchers?

All Ennia customers shopping with us are automatically enrolled in our generous Customer Loyalty Rewards program and this is all explained on the link provided, every time you buy from us we keep a record of your sales history and we issue a discount voucher based on your sales history, vouchers vary from 4% to 15% and this assigned to your account as the time of dispatch, we also email you confirmation of the reward voucher, so it really does mean "the more you shop, the more you save with the Ennia Lingerie Online Store  If you refer a friend that subsequently buys form us then you will be rewarded with a 25% discount voucher.

 

Why do I need to open an account to buy?

Essentially to provide you with the best service we can and make sure your shopping experience benefits you the most, but most importantly you need to open an account to receive your £10 discount voucher and also to earn loyalty reward vouchers each time you shop with us, this is all explained on the above link.  Its all very easy and its simple to do, all shopping websites delivering a product record  your billing and delivery address and also they capture your email address, this is all we do, the only difference being is we ask you to also assign yourself a unique username and we send you a temporary password which you change the next time you log in, you will also be able to see all of your previous 5 orders and also any discount vouchers assigned to your account.  We also email your newsletters and special offers from time to time and these are only possible if you have an account with us, so we think think there's lots of benefits for you the customer!

 

Please show me some of your top sellers!

A selection of some our top selling lines from various collections.  Simply click on any of the pictures below for a deep link directly to the product and more information.

Cabaret collection / JOANNA Family,click to viewCabaret collection / ILISHA Family, click to viewFun collection / REBECCA Family, click to viewDreams collection / GRACE family, click to viewCabaret collection / SARA Family, click to viewDreams collection / LAUREN Family, click to viewDreams collection / JULIA Family,click to viewDreams collection / DANIELLE Family, click to viewElite collection / KRISTINA Family, click to viewElite collection / JESSICA family, click to viewCaberet collection / ROWENA Family, click to viewInvisible Touch  collection / ISABELLA Family, click to viewSpecials collection / SOFIA Family,click to viewSpecials collection / MONIQUE Family, click to viewSpecials collection / STEPHANIE Family, click to viewInvisible Touch collection / HANNAH family, click to viewInvisible Touch collection / APHRODITE Family, click to viewInvisible Touch collection / JASMINA Family, click to view

 

What PLUS SIZE Lingerie do you offer ?

We offer a beautiful range of plus size lingerie to suit all tastes, please click on the link provided to view our range, we go up to an 'F' cup.  UK/USA up to a size 44, Australia / New Zealand up to a size 22 and in Eurosize up to a size 100.  Ennia PLUS SIZE Lingerie

 

What countries do you deliver to?

    Algeria

    Andorra

    Anguilla

    Antigua and Barbuda

    Argentina

    Aruba

    Ascension Island

    Australia

    Austria

    Bahamas

    Bahrain

    Barbados

    Belgium

    Bermuda

    Brazil

    Brunei Darussalam

    Bulgaria

    Canada

    Cayman Islands

    China

    Croatia

    Cyprus

    Czech Republic

    Denmark

    Dominica

    Egypt

    Estonia

    Falkland Islands

    Faroe Islands

    Finland

    France

    Germany

    Gibraltar

    Greece

    Greenland

    Grenada

    Hong Kong

    Hungary

    Iceland

    India

    Ireland

    Israel

    Italy

    Jamaica

    Japan

    Jordan

    Korean Republic

    Kuwait

    Latvia

    Liechtenstein

    Lithuania

    Luxembourg

    Macau

    Malaysia

    Maldives

    Malta

    Martinique

    Mauritius

    Mexico

    Monaco

    Montserrat

    Netherlands

    Netherlands Antilles

    New Zealand

    Norway

    Oman

    Peru

    Philippines

    Poland

    Portugal

    Puerto Rico

    Qatar

    Reunion

    Romania

    San Marino

    Saudi Arabia

    Singapore

    Slovakia

    Slovenia

    South Africa

    Spain

    St Kitts and Nevis

    St Lucia

    St Vincent and Grenada

    Sweden

    Switzerland

    Taiwan

    Trinidad and Tobago

    Turkey

    Turks and Caicos Is.

    United Arab Emirates

    United Kingdom

    United States

    Vatican City

    Virgin Is. (British)

    Virgin Is. (U.S.)

     

     

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How do I place an order with Ennia Lingerie?

Its easy to shop with us, go click on the Browse Lingerie button at the top of our Home Page, we are open 24 hours a day, 7 days a week, from anywhere in the world, we currently operate this website in four different currencies,  UK (GBP pounds), AU$ (Australian dollars), USD$ (United States Dollars) and EUR (Euros). So please select the country flag at the top of the Home Page for your region you wish to buy from or nearest to where you live.  We have been already supplying customers in Australia and New Zealand with Ennia lingerie since January 2004 and from September 2005 we started operations in the UK. You can enjoy secure safe shopping with us as we operate a highly encrypted secure banking gateway Securetrading and we also use a Comodo secure certificate.  Your account information is private and is never shared with anyone.  

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Whats so special about Ennia Lingerie?

You'll notice that there are many websites display that their lingerie is Sexy Lingerie, well we know that Ennia Lingerie is just exactly that and I am sure that you will agree with this as you look at the various collections and choices but we don't saturate our site with these words.  Ennia Lingerie is unique, we have concentrated in bringing to the Internet and high street shopper an exclusive brand, we have purposely avoided offering every brand available in the market place as that can be quite confusing, we have over 180 different styles and choices available to suit all ages and all tastes.

 

We invite you to browse through the site, learn a little about the Ennia Lingerie brand where the products are made and to discover what a rare quality product Ennia really is. The site has been designed for speed and simplicity when you select your Lingerie Online with us we are confident you will find what you are looking for and enjoy the experience. We appreciate any feedback you may have about your shopping experience and the service we provide for you, as a family owned business we aim to provide you with the best service possible and we always go the extra mile to make sure you always get full customer satisfaction. If you prefer to order manually or via fax then please email us with your request at customercare@ennialingerie.com

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Whats so special about Leavers lace?

Leavers lace makes the garment more comfortable wear and more luxurious. Ennia believes in bringing to the customer a high quality product with fantastic and exquisite designs using the best European materials including the addition of the famous 'Leavers lace' from Calais, France. For more interesting information about the use of Leavers lace in the making of Ennia lingerie. Please click on the link page for more detailed information and history about this method: French Leavers lace info

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Where is Ennia Lingerie made?

Ennia Lingerie is made to the highest quality and they manufacturing centre is located in the coast of the Atlantic ocean port town of La Coruna, which is located in Northern Spain, the location of where the Spanish Armada sailed from to invade England in 1588!    All manufacturing is carried to ISO 9001 standards and quality control is of the highest standard.

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Where do all the Ennia materials come from?

The materials and micro-fibres used in the making of Ennia Lingerie are all sourced from the only the highest quality suppliers from European countries such as Switzerland, Austria, France and Italy, on occasions the material/pattern or design runs out stock and is not available again and existing stock goes into our specials section at Bargain Sale Prices.  The availability of these materials does vary from year to year and when they are no longer available then existing stock is moved to the Specials range at greatly reduced prices thereby providing great savings.

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What choices do you have for Bridal lingerie?

Ennia lingerie provides an excellent choice of Lingerie For Brides.  We suggest you look through our primary collections in our Invisible Touch Collection and also the FUN Collection there is always the Dreams and the Cabaret Collection to browse through.  Some samples are shown here of our range suitable for Bridal lingerie.  Of course there is some superb choices for what you want to wear on your honeymoon and thereafter.  Click on the pictures below for a direct product link. There are a lot of opinions about this. Some women only wear white because it's the traditional undergarment colour and will match up with white panties. Others swear by nude colour saying it blends in with everything. Others (usually younger) like different colours for fun. In straight utilitarian terms, nude (or colour closest to your skin colour) is the best all around colour, if your goal is to minimize having your bra show under clothing. White, however, has its benefit in that once it starts to look a little dingy and grey, you know it's time to buy a new one.

                                         INVISIBLE TOUCH collection/Natalie family - click to view     DREAMS collection/Lauren family - click to view     FUN collection/Rebecca family - click to view

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A Buying Guide for Men

 

  • Refer to our Sizing guide for full details Click Here

 

  • If you don't know her size - ask her. You don't have to tell her what it is for; just let her know it's a surprise. The anticipation and intrigue will make the surprise even better!

 

  • Ask her close friend or mother who can ask those important questions without arousing suspicion. You know that being a woman they will all enjoy keeping a secret like this from their friend. You never know that she may have already given them some handy hints before that will help you in your choice of garment.

 

  • Investigate the wardrobe and lingerie cupboard/draw! It wont do any harm! Find her most comfortable everyday bra's) and look in the back for the size. What colours does she prefer; pale pastels, dark & rich colours or simply just White or Black?

  • What Colour shall I choose? Generally, White bras are worn to work, Black bras in the evening and skin tone under fitted or see-through tops as it's the most invisible colour. Fashion colours and collections are normally chosen for that special occasion or even just for those fun-filled nights!

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All About Bras
There is a bewildering array of styles and types of bra available. A bra needs to be comfortable and fit well as well as being attractive as there can be health implications for women who persistently wear ill-fitting bras. It is vital to choose the right Bra size, sizes do vary from one manufacturer to another, if your not sure then you should measure as laid out below. Please refer to this before ordering with us to ensure you get the right size for yourself. If you're a guy buying one for your girlfriend or wife do make sure that you know her size before ordering.

Back Sizes (Bra); e.g. 32, 34, 36, 38 etc

Your back size is the diameter around your chest JUST BELOW your breasts. Using the tape measure, measure around your ribcage directly under your breasts. There should be no breast tissue measured while determining your back size.

 

Cup Size; e.g. A, B, C, D, E etc

The next measurement goes around the chest over and including the fullest part of your bust (usually at the level of the nipples). We believe that to obtain your correct measurement you should do it without any clothing on.

 

 

For details and descriptions about the types of Bra's available, please click on this link for more detailed information A guide to Ennia Lingerie bra's

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Ensuring you have the right Bra size

One of the reasons women are not wearing the correct bra size is psychology. Women tend to buy the bra size they want to be rather than the bra size that fits. This is understandable. After all, who likes admitting they've gained weight or that gravity has taken over? However, wearing the wrong size bra is a big mistake for many reasons. Therefore, it's important that you find out your correct size. And if you think about it, only you know what your bra size is. No one looking at you is going to be able to tell that you've jumped from a 36C to a 36D. So, the moral here is: wear the bra that fits your breasts rather than your brain.

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If I cannot find my right Bra size what can you do to help?

If you find a product that you really like but cannot find it in the sizes on this website, then please email us, it may well be possible to have the item(s) especially made for you.  Please email us at enquiry@ennialingerie.com

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How many hooks do I need on my bra closure?

The number of hooks on a bra is based on the actual width of the bra at the back closure. And, the width of the back of the bra is really proportionate to cup size. Small cup sizes only require 1 or 2 hooks. Bigger cup sizes can require 3, 4, or 5 hooks.

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What colour bra should I wear under a black top?

If your black top is sheer or a knit, your best bet is to wear a nude colour. If your top has a low neckline and movement could reveal the edges of your bra, the best colour is black.

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Do I really need an under-wire bra?

Any woman with a C cup or larger should absolutely be wearing an under-wire for support. An under-wire is also a good idea after having a baby. It will give your bustline a lift to help it look more like it did "pre-kids."

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How do I know if my straps are adjusted right?

Can you slip a finger under your straps? If you can't or if the straps are digging into your shoulders, you've probably over-adjusted to compensate for a bra that's the wrong size. Straps should have just enough tension to hold the bra on your shoulders; they should not be providing support. So, do the strap test: Slip your straps off your shoulders so they are resting on your arms. A well-fitting bra should stay up and in place without the straps' assistance.

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I am an 'A' cup Do I really need to wear a bra?

Yes. Often, small-breasted women will wear an undershirt and no bra, or flimsy triangles held together with elastic. Neither choice does anything to enhance their look. What A-cups need most is definition. A bra with light foam padding or fibrefill will add natural-looking shape and even create some cleavage. And if you're not interested in cleavage or enhanced shape, even A-cups need tissue and muscle support.

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When should I wear a lacy bra and when should I wear a seamless?

For an open neckline, it's always fun to wear a bra with a little lace. After all, if someone at the right angle can see it, it's better to be revealing a little lacy edging. If you wear smooth knit sweaters, tight tops or fitted shirts, you must wear a seamless bra.

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Why should I pay more than £15 for a bra?

In lingerie, you really do get what you pay for. At first glance, most women think there is not much fabric, so it shouldn't cost very much. Well, the truth is the fabric is not the major cost; labour is. Making a bra is very labour-intensive. The more expensive bras such as ours have craftsmanship, detail and design. Fabric choices can also drive up the price. For example, all lace is not the same. Expensive lace, such Leavers lace will have more detail and design, as well as dimension. The next time you go shopping for lingerie, take a minute and look at the sewing is done on the trim, how the elastic is sewn on, how the seams are finished. The Bottom line: you deserve the best. A bra that is comfortable and pretty is worth the investment and it makes you feel good and you will get that with Ennia Lingerie  So please don't  Don't be penny wise and comfort foolish.

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The Ennia trade name and logo is used under the authority and permission from Ennia headquarters in Spain, we operate as an entirely separate UK owned company. Prices shown on this section of our website are shown in (GBP £’s) which includes value added tax (VAT) which is currently rated at 17.5%.

Copyright 2005-2010 European Fashion Dynamics Ltd, all rights reserved worldwide. Please note: All lingerie products are subject to availability.

This website is operated by European Fashion Dynamics Ltd, Registered in England & Wales, Company number: 5411562. Vat No: 861381522 Postal address: PO Box 644, Haywards Heath, West Sussex, RH16 9AD, ENGLAND. Registered offices: c/o Ansell Farndell, Lyes Farm Offices, Cuckfield Road, Burgess Hill, West Sussex, RH15 8RG ENGLAND

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