SECURITY & PRIVACY POLICY:
Security
Our commitment at
Ennia Lingerie Australia is to
ensure that when you shop for Lingerie
Online with us the experience is safe, convenient and worry free. The privacy and security programs we have installed guarantee your security and provide an excellent shopping experience. All of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it cannot be read by anyone over the internet. This certificate is issued by Geotrust Inc. Ltd and the validity of this licence and its issuing to European Fashion Dynamics Ltd can be viewed by going to the bottom of this page and clicking on the
GEOtrust Logo and viewing the registration of the certificate
and verifying that we are a real bricks and mortar business with our office
address shown, this is independently verified by Comodo prior to issuing us with
a certificate.
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorised charges are made to your card as a result of shopping at our
Online Lingerie store.
For all
debit / credit
card processing we use the services of Securetrading which is a UK,
a leading independent and UK based credit card verification company (SecureTrading).
The have partnered with all of the leading UK banks and have an excellent
reputation for highly secure card processing systems.
Under the Fair Credit Billing Act, your bank cannot hold you
liable for more than $50.00 of fraudulent charges. If your bank does hold you
liable for any of this $50.00, We will cover the entire liability for you, up to
the full $50.00. We will only cover this liability if the unauthorized use of
your credit card resulted through no fault of your own from purchases made while
using the secure server. In the event of unauthorized use of your credit card,
you must notify your credit card provider in accordance with its reporting rules
and procedures.
For all credit
card processing in Australia we use the
Securetrading payment gateway and the
National Westminster bank in the UK where we hold an 100% AUD$ transaction
account, your chosen bank in Australia will be contacted electronically for full
card verification,
authorisation and processing. We are also subscribed to the Verified by Visa and
MasterCard Secure schemes which reduces the risk of credit card fraud by
unauthorised persons who may have copied your card details.
Privacy
Ennia Lingerie Australia does not sell, rent or disseminate any of your personal information to other parties. We
do not store your credit card detail anywhere on our system.
When you are placing our order with us we will not ask you for any unnecessary personal information, nor will we use any of the personal information you divulge to us in any way that you have not been informed about first. We do not trade or exchange any personal information about you.
From time to time, we do email customers that have brought from us before, this
purely related to special offers, the issuing of loyalty vouchers and news about our range of products. We may
also contact you after you have placed your order in regards to either obtaining further information regarding your account payment method or your order
in relation to identification.
From 21 December 2001, we are bound by new sections of
the Commonwealth Privacy Act 1988, which set out a number of principles
concerning the protection of your personal information.
Cookies
A "Cookie" is a piece of technology that is used by a
vast majority of website software on the internet which assists in delivering
and improved customer/visitor experiences. This cookie is an element of data
that a website can send to your browser, which then may store it on your system.
Cookies allow us to understand who has seen which pages and advertisements, to
determine how frequently particular pages are visited and to determine the most
popular areas of the website. Most web browsers automatically accept cookies so
there is nothing you need to do. Any cookies our website may use does not
impinge or interfere with your privacy or data held on your PC in any way.